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CUSTOMER SUPPORT
Contact Cahaba Falls Car Wash by calling (205) 369-7627
FREQUENTLY ASKED QUESTIONS
General
Coinless Loyalty
Please note that a pre-authorization of funds is required for car wash services. If your mischarge is $11.01, it's likely the pre-authorization. Your credit card company will remove the pre-auth from your statement in 1-7 days (each institution is different). If this is not the case, and you feel you were mischarged, please contact Cahaba Falls Car Wash to resolve the issue.
Please note that a pre-authorization of funds is required for car wash services. If you were charged $11.01, it's the pre-authorization. Your credit card company will remove the pre-auth from your statement in 1-7 days (each institution is different). If this is not the case, and you feel you were mischarged, please contact us to resolve the issue.
Please note that a pre-authorization of funds is often required for car wash services. If your card statement shows what appears to be two charges, it's possible the second charge is the pre-authorization ($11.01). Your credit card company will remove the pre-auth from your statement in 1-7 days (each institution is different). If this is not the case, and you feel you were mischarged, please contact Cahaba Falls Car Wash to resolve the issue.
We are open 24 hours, 7 days a week for your convenience. Freezing weather and other extreme conditions may alter our service hours.
We have a touch-free automatic, soft cloth automatic, self-serve bays, and vacuums available at both of our locations.
We accept both cash and card and there is a change machine on site for your convenience. Frequent customers may benefit from our Coinless Loyalty program, allowing full control from your mobile device.
Please visit our Services page for the most up-to-date pricing.
AUTOMATIC WASH:
Width Restriction: 82" (2.08 m)
Height Restriction: 84" (2.13 m)
Minimum Ground Clearance: 4" (11 cm)
Length Restriction: Vehicles over 20' (6.9 m) in length may wash, however, the machines may not properly wash the back of the vehicle.
SELF-SERVE:
Height Restriction: 11' (3.35 m)
Length Restriction: 20' (6.9 m)
Aftermarket racks and accessories are not recommended in the automatic washes. Cahaba Falls Car Wash is not responsible for any damages that occur due to aftermarket accessories.
To prevent damage to the vehicle and machine, we suggest that customers with aftermarket accessories use the self-serve bays to clean their vehicles.
We are sorry to hear that. Please text us as soon as possible and we will do our best to help you locate it: (205) 369-7627
Yes, we do! Check out our Loyalty page to learn more about how you can earn rewards with Coinless Mobile.
Stop By Today!
Open 24 hours, 7 days a week.
2368 Valleydale Road,
Hoover, AL 35244
2942 Morgan Rd,
Bessemer, AL 35022
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